terms & conditions

Who we are
Our website address is: https://robotixai.in
What personal data do we collect and why do we collect it
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Contact forms

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year. If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website. These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with
How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where we send your data
Visitor comments may be checked through an automated spam detection service.


This Order Cancellation Policy applies when customer cancels all or part of an order within 2 hours of purchase after order acceptance and acknowledgement from RobotixAI but before shipment of Goods or Execution of services.

Please note that if the item has shipped, the order cannot be cancelled. All claims once item is shipped will be in accordance to our return policy.

To cancel an order you have placed with RobotixAI, you must contact customer support by email support@robotixAI.in or by phone +91-9849103344 within 2 hours of purchase. Every effort will be made to accommodate the cancellation of your order as long as it has not yet shipped. When contacting customer support to cancel an order, please be ready to provide your name, the order number, and your contact information.


What is the warranty provided by RobotixAI ?

All products sold by RobotixAI by default are covered under 5 days warranty even if you see warranty none on the product page.

We at RobotixAI assure you of providing an accurate description and standard industrial quality products on the website. All our products would be covered under manufacturing defect warranty and would be repaired / replaced if found defective. If any product is found to be not working or not matching the description of the website, the same needs to be informed to RobotixAI via email on support@RobotixAI.in within a period of 5 days from delivery of the product to avail the warranty.  

Please note that if the product is modified / damaged due to improper handling, reverse polarity voltage input, overloading, short circuit or ESD the warranty will be void. 

How do I claim warranty for the products?

Please email RobotixAI with the details of the problem faced in the product along with relevant images / operating video. Our customer service department will check the details and if required issue a Return Merchandise Authorization (RMA) number.  Also our team can take decision to replace the product without return or refund amount for that product.

After the RMA number is issued, the customer has to courier the product to the below address mentioning the RMA number on the return box. The address for courier is :

2-5-294/A, SPS Plaza,3rd floor,
Beside SONY Centre, Nakkalagutta,
Hanamkonda, Warangal – 506001
Telangana, India.

Once the product is received, our technical services department will check and update within a week of receiving the parcel. 

My product is out of warranty but not working somehow, can RobotixAI repair my product?

Yes, for sure. If the warranty is over it doesn’t mean that our responsibility towards the sold product is over. We provide repairing service at minimal possible rates. Please reach out to us at support@robotixai.in and we shall be glad to help you. 

My product is completely working but of no use to me will RobotixAI accept return?

RobotixAI will be able to exchange any item only if the packaging is not broken and provided the customer has informed us within 24 hours of receiving the items. If any of this criteria is not matched RobotixAI is not liable to exchange such items. We urge customers to select products properly while ordering. Once the items are used we will be unable to sell to someone else hence RobotixAI is firm on not accepting such items back.